APPOINTMENTS

We see patients on Monday to Friday from 8:00 AM to 5:00 PM by appointment only. New patient visits may take up to 2 hours, allowing time for checking in, collecting insurance information, seeing the doctor, scheduling tests, getting blood tests arranged, and setting your bill. Follow up visits usually take 30 minutes but may be longer if

tests need to be scheduled.

We try our best to stay on time as we know your time is valuable. Emergencies sometimes detain us at the hospital. We will try to inform you of delays as soon as we can. If you need to cancel or reschedule your appointment, please let us know as soon as possible. This courtesy allows another patient to be seen more conveniently.

Appointments can be made by calling our office during regular office hours, Monday through Friday from 8:00 AM to 5:00 PM. Call 615-8308

EMERGENCY CARE

If you have an urgent problem, please call your primary care physician, if that is required by your insurance. Otherwise, call our office at 615-8308. After hours and on weekends, the call will be forwarded to our answering service which will contact the physician on call for our group.

In a true emergency, go directly to a hospital emergency room. The ER physician can begin your evaluation and will contact us for advice or further care. We use the emergency rooms at Methodist Hospital, Methodist Specialty and Transplant Hospital, and St. Luke’s Baptist Hospitals, all located in the Medical Center area.

TELEPHONE CALLS

You can call us anytime during office hours for questions regarding your condition, medications or treatment. Please let our staff know what you need or what your problem is. If our staff cannot answer your question, or you need to speak to the doctor, leave your name, phone number, and approximate time you wish to be called. We return calls as we have time, but usually late in the day. If you are calling about a new problem, we will probably ask you to come in for an office visit and be evaluated by the physician.